Privacy policy

Nidou operates this store and website, including all related information, content, features, tools, products and services to provide you, as a customer, with a personalized shopping experience (the "Services"). Nidou is a store powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described herein.

Personal Information We Collect or Process

When we use the term "personal information", we refer to information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or rendered non-identifiable. We may collect or process the following categories of personal information, depending on how you interact with the Services and your place of residence:

Contact information including your name, address, billing address, shipping address, phone number and email address.
Financial information including credit card, debit card and bank account numbers, payment card information, transaction details, payment method and confirmation.
Account information including your username, password, security questions, preferences and settings.
Transaction information including items you view, add to your cart, purchase, return, exchange or cancel, as well as your past transactions.
Communications with us including information you include when contacting our customer service.
Device information including information about your device, browser or network connection, IP address and other unique identifiers.
Usage information including information about your interaction with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you when you create an account, use the Services, or communicate with us.
Automatically via the Services through cookies and similar technologies.
From our service providers who collect or process your information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and improving the Services — to process your orders, payments, manage your account, organize shipping, facilitate returns and exchanges, and create a personalized shopping experience.
Marketing and advertising — to send you marketing communications by email, SMS or post, and to show you targeted ads based on your activity.
Security and fraud prevention — to authenticate your account, detect fraudulent or illegal activity, and secure our services.
Communicating with you — to provide customer service and respond to your requests.
Legal reasons — to comply with applicable law or respond to valid legal proceedings.

How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

With Shopify and service providers for payment processing, data analytics, customer service, cloud storage and shipping.
With business and marketing partners to provide targeted advertising based on your online activity.
When you instruct us or consent to the disclosure of information to third parties.
Within our group of affiliated companies.
In connection with a business transaction such as a merger or bankruptcy, or to comply with applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit to the Services will be shared with Shopify and third parties who may be located in countries other than your country of residence. For more information on how Shopify uses your personal information, please visit Shopify's Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights regarding your personal information here: Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. We are not responsible for the privacy or security of these sites and recommend reviewing their privacy policies before providing any information.

Children's Data

The Services are not intended for use by children and we do not knowingly collect personal information from minors below the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request its deletion.

Security and Retention of Your Information

No security measure is perfect or infallible. We retain your personal information for as long as necessary to manage your account, provide the Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on your place of residence, you may have the following rights regarding your personal information:

Right of access — request access to the personal information we hold about you.
Right to erasure — request deletion of your personal information.
Right to rectification — request correction of inaccurate personal information.
Right to portability — receive a copy of your personal information and request its transfer to a third party.
Communication preferences — unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

To exercise these rights, contact us at the details provided below or visit https://privacy.shopify.com/en.

Complaints

If you wish to file a complaint regarding our processing of your personal information, please contact us using the details below. Depending on your place of residence, you may have the right to file a complaint with the relevant data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country in which you reside. Where we transfer personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please email us at sales.selventor@gmail.com.